Freedom Fighter Tactical™, LLC stands behind every item sold that is manufactured by FFT. If an FFT manufactured product fails due to manufacturing or material defect of our part, and there is no evidence of the item having been altered or abused, it will be repaired or replaced with the same item, free of charge-for life for original purchasers only. You need only contact FFT and request a return address and authorization number to return the item. Then return the product (shipping is your responsibility). We will examine the item and inform you of our findings. If the item can be repaired, we will repair it, free of charge. If the item cannot be repaired, we will replace it with the same item, free of charge.
If, however, we test the part on our guns and the product performs as promised and intended, you own the part, and you will be responsible to cover the shipping charges if you would like the part returned to you.
We do not give a lifetime warranty on the finish of metal parts because all metal parts wear over time and the amount of wear varies depending on use. Should the item be replaced or repaired, the replacement part will be sent to you as soon as it can be repaired, or a replacement is available.
If a part made by another manufacturer has a warranty issue, that warranty will be handled by the manufacturer.
Shipping - United States Only
We ship Freedom Fighter Tactical™ Products only to addresses in the United States. At this time, we do not ship Freedom Fighter Tactical™ Products outside of the United States. (We do not even respond to inquiries that go outside our US only terms).
Shipping - USPS with a Signature Requirement on All Packages
All shipping costs will be prepaid by the buyer. Total shipping and handling will be applied during checkout. The Freedom Fighter Tactical™ Products ship via United States Postal Service Priority Mail with Signature Confirmation without exception.
Shipping - Timeframe Between Order and Shipment
At this time, Freedom Fighter Tactical™ ships almost daily. No promises you ship same or next day, but almost always you will.
During SHOT Show and other random conventions and events, Freedom Fighter Tactical shuts down to attend. That means on random occasion your order may not ship right away. There is no way for us to notify you of that beforehand. The most we're ever gone is 14 days, which is usually a Summer trip back east.
Shipping - Canadian or Other Foreign Customers
We will never ship outside the United States. Ever. But we do sell to our foreign customers. Foreign customers must pay with a U.S. credit card for all orders, OR may ship money orders, cashiers checks, or cash. However, FFT will only ship to our foreign customers to U.S. addresses. The onus is on our foreign customers to export their items, and we encourage them to do so while recognizing all U.S. laws, international laws, and the laws of the country they intend to import our parts to.
Also, because we do not ship outside the U.S., we do not have Canadian or any other foreign dealers.
You may pay for your Freedom Fighter Tactical™ Products with a major Credit Card (Visa, MasterCard, Amex – via PayPal). All credit card orders are subject to final verification and approval. Each order will be security checked, verified and confirmed before shipment. You will receive a confirmation of your order. All the items will be shipped after the verification and approval process is complete. All orders will be shipped after the funds are received from buyers financial institution. You will be notified via email in regards to your approval and shipment.
All orders must be prepaid. Credit Cards can only be used in the USA.
ALL SALES ARE FINAL. THERE ARE NO REFUNDS, THERE ARE NO EXCHANGES FOR A DIFFERENT PART, AND THERE IS NO RETURN FOR ISSUANCE OF STORE CREDIT. ALL SALES ARE FINAL.
Return Policy - Claims That A Part Doesn't Fit Properly
Any claim that a part does not fit properly must be made within 30 days of the date of purchase. Any and every claim that a part does not fit properly made after 30 days have passed will be rejected and denied. Our position is that the prudent customer will place purchased parts on the gun promptly upon receipt, and any issues with fit would be discovered immediately, and such issues should be reported to us immediately upon discovery and in a timely fashion following purchase and receipt of goods.
Additionally, if we cannot duplicate the problem of the part not fitting properly, the return will be rejected and you will be responsible to cover the shipping charges with the USPS Priority Mail service if you would like the item back.
Returns - Benelli OEM Parts and Accessories - ALL SALES ARE FINAL - NO RETURNS, REFUNDS, EXCHANGES (And all other manufacturers that FFT carries)
ALL SALES ARE FINAL. There are no returns, refunds, or exchanges for the same or a different part on any non-FFT brand products.
Freedom Fighter Tactical is an authorized Benelli dealer and all OEM original Benelli parts are purchased direct from Benelli or through Benelli distributors. Because FFT does not provide warranty support or customer support for Benelli parts (Benelli USA does), FFT will not accept returns, provide refunds, or offer exchanges of ANY OEM Benelli parts.
In other words, all sales of original Benelli parts are final.
THE SAME IS TRUE WITH ANY OTHER BRAND THAT FFT CARRIES. SALES ARE FINAL.
Order Cancellations and Substitutions
Order cancellations and parts substitutions are allowed in whole or for parts of an order, such as cancelling one part out of an order, or changing an item in the order from one part to another, however, all cancellations of any kind and all substitutions of any kind that are requested after close of business day 5pm are subject to a 5% fee to cover the unrecoverable credit card fees associated wit the sale.
This includes all orders, preorders, backorders, etc.
Shipping to FFT
SHIPMENTS TO FFT MUST BE AUTHORIZED AND HAVE AN AUTHORIZATION NUMBER CLEARLY PRINTED ON THE FRONT OF ALL PACKAGES. Packages that lack the authorization number will be rejected at the postal counter.
4790 Irvine Blvd.
Irvine, CA 92620
To get an approved authorization number, simply call 904.466.5880.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your shipment. If we do not receive the item, or we receive it in a damaged condition, even if the damage was done by the postal service, we are not responsible for such damage, and the item will be returned to you at your cost.