Lifetime Warranty

Freedom Fighter Tactical™, LLC stands behind every item sold that is manufactured by FFT.  If an FFT manufactured product fails due to manufacturing or material defect of our part, and there is no evidence of the item having been altered or abused, it will be repaired or replaced with the same item, free of charge-for life for original purchasers only. You need only contact FFT and request a return address and authorization number to return the item. Then return the product (shipping is your responsibility). We will examine the item and inform you of our findings. If the item can be repaired, we will repair it, free of charge. If the item cannot be repaired, we will replace it with the same item, free of charge.

If, however, we test the part on our guns and the product performs as promised and intended, you own the part, and you will be responsible to cover the shipping charges if you would like the part returned to you.

We do not give a lifetime warranty on the finish of metal parts because all metal parts wear over time and the amount of wear varies depending on use. Should the item be replaced or repaired, the replacement part will be sent to you as soon as it can be repaired, or a replacement is available.

If a part made by another manufacturer has a warranty issue, that warranty will be handled by the manufacturer.

Shipping - United States Only

We ship Freedom Fighter Tactical™ Products only to addresses in the United States. At this time, we do not ship Freedom Fighter Tactical™ Products outside of the United States.  (We do not even respond to inquiries that go outside our US only terms).

Shipping - USPS with a Signature Requirement on All Packages

All shipping costs will be prepaid by the buyer. Total shipping and handling will be applied during checkout. The Freedom Fighter Tactical™ Products ship via United States Postal Service Priority Mail with Signature Confirmation without exception.

Shipping - Timeframe Between Order and Shipment

At this time, Freedom Fighter Tactical™ ships almost daily.  No promises you ship same or next day, but almost always you will.

During SHOT Show and other random conventions and events, Freedom Fighter Tactical shuts down to attend.  That means on random occasion your order may not ship right away.  There is no way for us to notify you of that beforehand.  The most we're ever gone is 14 days, which is usually a Summer trip back east.  

Shipping - Canadian or Other Foreign Customers

We will never ship outside the United States.  Ever.  But we do sell to our foreign customers.  Foreign customers must pay with a U.S. credit card for all orders, OR may ship money orders, cashiers checks, or cash.  However, FFT will only ship to our foreign customers to U.S. addresses.  The onus is on our foreign customers to export their items, and we encourage them to do so while recognizing all U.S. laws, international laws, and the laws of the country they intend to import our parts to.

Also, because we do not ship outside the U.S., we do not have Canadian or any other foreign dealers.

Payment Methods

You may pay for your Freedom Fighter Tactical™ Products with a major Credit Card (Visa, MasterCard, Amex – via PayPal). All credit card orders are subject to final verification and approval. Each order will be security checked, verified and confirmed before shipment. You will receive a confirmation of your order. All the items will be shipped after the verification and approval process is complete. All orders will be shipped after the funds are received from buyers financial institution. You will be notified via email in regards to your approval and shipment.

Prepayment Policy

All orders must be prepaid. Credit Cards can only be used in the USA.

Return Policy

• CLONE SHOTGUNS:  We do not test parts on clones, we do not try parts on clones, and our parts are not guaranteed to work on your clone.  If you choose to buy a part for your clone, and it doesn't fit, you own the part - no exceptions.
• OLD H+K SHOTGUNS, SUPER BLACK EAGLE, AND OTHER BENELLI VARIANTS:  We do not sell parts for any of these guns unless the part description explicitly tells you the part is sold for that gun.  Any purchase of our parts for any of these firearms, or any firearms that we don't specifically list, that do not fit, are not returnable.  We understand that many of these parts will work on your firearm - and many will not - and because we do not focus on these firearms as part of our business model, we do not want the risk of returns or parts not working on these firearms.  Feel free to give a part a try, but if it doesn't work for you, you will not be allowed to return it.
• RETURNS:  Returns allowed up to 5 days after receipt of package by customer.  Return must be initiated during this first 5 days, and return must be received to us within 10 days of receipt of package on your end.  Returns not allowed once product package is opened, part shows evidence installation, and/or security label or security tape removed for products with a label or security tape.  All returns must be in packaging, new, unused, and not tried on the gun, and in their original packaging with all security tape or decals intact along with packaging secure and unopened in any way.  No exceptions to the above.  A 20% restock fee applies on all returns, and shipping charges are non-refundable.  Returns that you send back but that violate our return policy will be rejected, and if buyer would like it back then buyer pays shipping fees within a week of notice of return being rejected.  An invoice will be sent electronically for you to cover shipping expenses and shipping occurs after invoice paid.  All packages without prior authorization and authorization number printed clearly on front label of package will be rejected at the carrier and returned to you.  FFT is not responsible for any lost packages that we are expecting from you.

Order Cancellations and Substitutions

Order cancellations and parts substitutions are allowed in whole or for parts of an order, such as cancelling one part out of an order, or changing an item in the order from one part to another, however, all cancellations of any kind and all substitutions of any kind that are requested after close of business day 5pm are subject to a 5% fee to cover the unrecoverable credit card fees associated wit the sale.  

All cancellations of orders that are already in transit but have not arrived to customer must be returned in shipping packaging unopened, and are subject to no refund on taxes or shipping fees, and 25% of the entire balance (including shipping and taxes) held to cover costs associated with transaction.

This includes all orders, preorders, backorders, etc. 

Shipping to FFT

WE REFUSE ALL PACKAGES THAT DO NOT HAVE AN AUTHORIZATION NUMBER PRINTED CLEARLY ON THE FRONT OF THE PACKAGE.

OUR ADDRESS:

FFT

4790 Irvine Blvd.

Suite 105-495

Irvine, CA 92620

To get an approved authorization number, simply call 949.469.9220.

We do not allow returns as all sales are final.  No authorization number will be given for returns.