FAQ - General Questions

Can I contact FFT by email?

By email, feel free to email us through our contact page.

Can I contact FFT by phone?

The phone number for FFT is as follows: 949.233.3038. If we are not in the office or are otherwise unavailable, please leave a detailed message. We will get back to you promptly. You may place an order over the phone with us if you would like, but please do not leave credit card information and your order on voice mail. We'll call you back and we'll get the details at that point.

I live in the area – can I visit FFT to chat or to pick up my purchase?

No. At this time we do not have a formal retail outlet.

Does FFT stand behind their products?

Yes! FFT has a lifetime warranty on all of its products. Freedom Fighter Tactical stands behind every item sold. Should a product sold by FFT fail due to defect in the manufacturing, assembly, or materials chosen, and it is obvious that the user has not altered or abused the item, it will be repaired or replaced, free of charge-for life. You need only contact FFT and request a return address to send the item. Then return the product (shipping is your responsibility). We will examine the item and inform you of our findings. If the item can be repaired, we will repair it, free of charge. If the item cannot be repaired, we will replace it, free of charge. The only exceptions to this policy is if you have physically altered the product or seriously abused it, or the finish is worn. We do not give a lifetime warranty on the finish of metal parts because all metal parts wear over time and the amount of wear varies depending on use. Should the item be replaced or repaired, the replacement part will be sent to you as soon as it can be repaired, or a replacement is available.

What kinds of payments does FFT accept?

You may pay by Visa, MasterCard, and American Express through our online payment checkout. You may also pay over the phone at 949.233.3038. If we do not answer, we are away from the office or are otherwise occupied. Please leave a number where we can call you back, and we will call you back within a very reasonable time frame. If you prefer to mail funds for your purchase, you may contact us by email and we will give you our preferred mailing address for you to send payment.

How does FFT ship the products it sells?

Currently, FFT ships all orders via the USPS with Priority Mail. Each and every order without exception must be signed for, using the USPS Signature Confirmation. We do not waive the signature confirmation for any reason.

How fast does FFT ship the products it sells?

We make every effort to ship your product within 24 to 48 hours of purchase. HOWEVER, THROUGH 2013 AND INTO 2014, DUE TO THE NATURE OF THE BUSINESS AND HOW BUSY WE HAVE BEEN, WE ARE GENERALLY ONLY SHIPPING ONCE PER WEEK.  If we cannot ship faster than that, we will let you know of the potential time frame involved with your order. The office is always closed during the SHOT Show in January, so orders placed that week will not go out until we return.

Does FFT keep inventory in stock, or will my order be back-ordered?

We realize that many aftermarket parts manufacturers are often in backorder, or they collect your money and only later enter production, leaving you to wait weeks and even months for your order. In general, we do not offer for sale what we do not have in inventory. This is not to say that we never enter a back-order status on an item. In the few times we have entered back-order status, it has been due to an unexpected and overwhelming demand of a particular item and production of the next batch did not move as quickly as the sales. Again, this is rare.

In any event, if you place an order and we are out of stock, we will notify you and at your request, either refund your money or ship as soon as parts become available. You are welcome to contact us by email prior to placing your order to determine our inventory status on items you are interested in. Before emailing us, check our news / blog page to see if we have any announcements regarding any of our products being back-ordered.

Does FFT ship to destinations outside of the United States?

No.

Will FFT make an exception for me and ship outside of the United States?

No.

Can FFT sell magazine tubes to residents of New York, New Jersey, Connecticut, or Massachusetts?

Yes, FFT may sell magazine tubes to residents of those four states. However, FFT will absolutely refuse to ship any magazine tubes to addresses in New Jersey or Massachusetts. State law prohibits possession of the tubes within their borders.

It is important to note that it is not illegal for residents of those states to OWN the tube, so long as they keep it out of New Jersey or Massachusetts. So, if a resident of one of those two states has a vacation home in New Hampshire where they use their firearm, for instance, they may keep the tube in New Hampshire and install it when they arrive in New Hampshire, and remove it before returning home.

FFT strongly advises that residents of New Jersey and Massachusetts never take a magazine tube they own that increases the capacity to over 5 rounds to any of those states.

Will FFT make a special part to fit my needs?

We are very interested in entertaining your requests for new products. But we generally refrain from any special projects where there simply is not a wide demand in the marketplace. In almost every circumstance, the time and expense involved in making one part for one person simply cannot be justified.

Is it easy to install a replacement full length magazine tube?

It is easy for some people. However, FFT strongly encourages EVERYONE to have their new magazine tube installed by a competent gunsmith.

How does a person replace the factory Benelli M4 bolt handle?

We recommend having a Gunsmith install your new tactical charging handle, however, replacing the factory handle is rather easy to do it yourself with the following instructions:

Remember, always maintain the 4 basic firearms safety rules:

  1. Treat every weapon as though it is loaded.
  2. Don't point your weapon at anything you do not intend to destroy.
  3. Keep your finger off the trigger and outside the trigger guard until you are on target and ready to fire.
  4. Always be aware of your target and what is in front of it and beyond it.

No tools are required for removal and installation of the FFT premium tactical charging handle.

Before starting the removal and installation process, make sure your firearm safety is engaged, all ammunition is clear of the chamber, and the magazine tube is empty. Remove all ammunition from the area you are working in.

Remove the receiver bolt by pulling it straight out while twisting it, and set it aside. Plug the FFT premium tactical charging handle into the receiver. Once in place, twist it while pushing it in further. It will snap into place.

How does a person replace the factory Benelli M4 bolt handle?

We strongly recommend having a gunsmith install your new magazine extension tube, however it is extremely easy to do it yourself with the following instructions.

Remember, always maintain the 4 basic firearms safety rules:

  1. Treat every weapon as though as it loaded.
  2. Don't point your weapon at anything you do not intend to destroy.
  3. Keep your finger off the trigger and outside the trigger guard until you are on target and ready to fire.
  4. Always be aware of your target, what is in front of it and beyond it.

The following tools are required for removal/installation:

  1. Snap Ring or small Needle Nose pliers.
  2. Safety glasses

Before starting the removal and installation process make the safety is engaged on your firearm, all ammo is clear of the chamber, and the magazine tube is empty. Remove all ammunition from the area you are working in.

  1. Lock the bolt group to the rear.
  2. Remove the factory magazine cap/fore-end cap and set to the side.
  3. Remove the barrel assembly, the limiter, and the forend and set them to the side.
  4. Pointing the firearm away from you, and with the snap ring pliers or small Needle Nose pliers, remove the magazine spring seal ring that retains the factory magazine tube spring, at the same time making sure you control the spring with your other hand as it is compressed in the tube.
  5. Replace the original spring with the premium FFT / Wolff spring.
  6. With the spring sticking out of the end of your factory tube thread on your new FFT magazine extension tube, compress the spring down into the tube and extension and replace the magazine spring seal ring in the end of your new FFT magazine extension just as it was on the factory tube.

Finally, replace all components (except for the limiter) in reverse order and begin reloading a lot less often!

How does a person remove the factory installed forend and install the FFT 922(r) compliant forend?

We strongly recommend having a gunsmith install your FFT 922(r) compliant forend, however it is extremely easy to do it yourself with the following instructions.

Remember, always maintain the 4 basic firearms safety rules:

  1. Treat every weapon as though as it loaded.
  2. Don't point your weapon at anything you do not intend to destroy.
  3. Keep your finger off the trigger and outside the trigger guard until you are on target and ready to fire.
  4. Always be aware of your target, what is in front of it and beyond it.

Before starting the removal and installation process make the safety is engaged on your firearm, all ammo is clear of the chamber, and the magazine tube is empty. Remove all ammunition from the area you are working in.

  1. Lock the bolt group to the rear.
  2. Remove the factory magazine cap/forend cap and set to the side.
  3. Remove the barrel assembly, the limiter, and the forend and set them to the side.
  4. Put the barrel assembly, the limiter, and the FFT 922(r) forend back on the gun, in reverse order.

How does a person remove the factory installed follower and install the FFT 922(r) compliant follower?

We strongly recommend having a gunsmith install your new magazine extension tube, however it is extremely easy to do it yourself with the following instructions.

Remember, always maintain the 4 basic firearms safety rules:

  1. Treat every weapon as though as it loaded.
  2. Don't point your weapon at anything you do not intend to destroy.
  3. Keep your finger off the trigger and outside the trigger guard until you are on target and ready to fire.
  4. Always be aware of your target, what is in front of it and beyond it.

The following tools are required for removal/installation:

  1. Snap Ring or small Needle Nose pliers.
  2. Safety glasses

Before starting the removal and installation process make the safety is engaged on your firearm, all ammo is clear of the chamber, and the magazine tube is empty. Remove all ammunition from the area you are working in.

  1. Lock the bolt group to the rear.
  2. Remove the factory magazine cap/forend cap and set to the side.
  3. Remove the barrel assembly, the limiter, and the forend and set them to the side.
  4. Pointing the firearm away from you, and with the snap ring pliers or small Needle Nose pliers, remove the magazine spring seal ring that retains the factory magazine tube spring, at the same time making sure you control the spring with your other hand as it is compressed in the tube.
  5. Remove the spring and the original Benelli follower, and install the FFT 922(r) compliant follower and premium FFT / Wolff spring.
  6. With the spring sticking out of the end of your factory tube thread on your new FFT magazine extension tube, compress the spring down into the tube and extension and replace the magazine spring seal ring in the end of your new FFT magazine extension just as it was on the factory tube.

Finally, replace all components (except for the limiter) in reverse order and begin reloading a lot less often!

How does a person remove the factory installed full length tube and install the replacement tube?

We strongly recommend having a gunsmith install your new magazine tube, as it is difficult for those who are not accustomed to working with a heat gun. It is very easy to damage your shotgun, or more importantly, hurt yourself, as improper procedure could result in severe burns to the arms and hands.

Always maintain the 4 basic firearms safety rules:

  1. Treat every weapon as though as it loaded.
  2. Don't point your weapon at anything you do not intend to destroy.
  3. Keep your finger off the trigger and outside the trigger guard until you are on target and ready to fire.
  4. Always be aware of your target and what is in front of it and beyond it.

The following tools are required for Removal/ Installation:

  1. Heat gun with a setting that will allow a maximum of 400 degrees (some heat guns only have higher settings or a single setting in the 600-900 degree range. **Please DO NOT attempt the use of a torch, they are much to hot**.
  2. Brass or nylon gun cleaning brush with stiff bristles.
  3. Blue Loc-Tite (you don't have to use Loc-Tite but some do)
  4. Vise with rubber vise pads
  5. Acetone
  6. Cotton Swabs and/or cleaning patches
  7. Rubber Jar opener or gripper. **Please DO NOT use a pipe wrench it WILL damage your tube and your receivers threads**.
  8. Snap ring or small needle nose pliers.
  9. Safety glasses

Before starting the removal and installation process make sure the firearm safety button is engaged, all ammo is clear of the chamber, and the magazine tube is empty. Remove all ammunition from the area you are working in.

  1. Lock the bolt group to the rear.
  2. Remove the factory magazine cap/fore-end cap and set aside.
  3. Remove the barrel assembly, limiter and forend and set aside.
  4. Remove the receiver bolt by pulling it straight out and set aside.
  5. Remove the bolt group and set aside.
  6. Pointing the firearm away from you, with the snap ring pliers or small needle-nose pliers, remove the magazine spring seal ring that retains the factory magazine tube spring at the same time making sure you control the spring with your other hand as it is compressed in the tube.
  7. Tilt the gun down and allow the Magazine spring and follower to come out.
  8. Clamp the receiver lightly in the vise making sure the rubber vise pads are in place (you may choose to add additional padding in the form of a towel or soft cloth) so you do not damage the finish.
  9. At a temperature setting of not more than 400 F, focus the heat gun directly on the factory magazine tube where it meets the receiver, heating all the way around the around the tube until the tube and the end of the receiver until it is more than unbearable to touch (a little over 250 degrees if you have an infrared thermometer). When you reach this temperature, you should be able to start twisting the tube off (Lefty-Loosey) using the jar opener/gripper to create friction between you and the tube while preventing the heated tube and receiver from burning your hands. Once you get the tube turning…DON'T STOP…keep turning as it will get easier to turn with each twist (you can have an assistant keep the heat gun focused on the tubes threads to make it a little easier).
  10. Remove the factory Benelli forend retaining band and set to side.
  11. Here is where you use the Acetone. Clean the internal threads of the receiver with the Acetone, cotton swabs, cleaning patches, and nylon or brass cleaning brushes until the old white Loc-Tite residue is gone.
  12. Replace the factory Benelli forend retaining band on the receiver.
  13. Thread on the new FFT magazine tube and hand torque tightly. If so desired, use one VERY small drop of Blue Loc-Tite on tube threads.
  14. Finally, replace all of the components in reverse order, substituting the original Benelli spring with the premium FFT / Wolff spring, and leaving out the original factory magazine tube and the limiter.

What is 922(r)?

This is answered thoroughly on our page devoted entirely to federal law 18 U.S.C. 922(r). Please read that page thoroughly, and if necessary, read it several times thoroughly, prior to contacting FFT with 922(r) questions. We do not provide any legal advice or make any speculations about the legality of firearms under 922(r), we only tell you what the Bureau of Alcohol, Tobacco, and Firearms has told us.

How many different parts must I replace on my Benelli M4 to legally install the magazine EXTENSION tube?

This information is available on the FFT 922(r) page, but to be sure, we

Does the charging handle count as a part towards 922(r)?

Only because this question is asked thousands of times, no, the charging handle does not count as a part towards 922(r) compliance. Please see the FFT 922(r) page for more information.